FAQs

I’m having an issue with my order. how do i contact you?

Issue with a DoorDash or UberEats order? Please reach out to their support directly via their app.

Issue with a Taco Primo app or website order? Use the "Chat with Support" feature. 

Issue with a walk-up order? Reach out to our Fillmore location at fillmore@tacoprimo.com. Reach out to our Thrive City at Chase Center location at thrivecity@tacoprimo.com

do you do catering or large group orders?

Yes! We do our best to accommodate larger catering orders with 48 hours notice. Please reach out to us at hi@tacoprimo.com to chat further.

I heard you have a secret menu?

Yes! We offer “secret” menu items at both locations — our favorite being “Tortuga Style” tacos & quesadillas, where we add a crispy layer of cheese to the outside of the tortilla.

Secret menu options are available exclusively on the Taco Primo app or when ordering in-person.

what’s this i hear about breakfast?

We offer breakfast burritos, tacos, bowls & more every weekend at our Fillmore St. location — and for delivery across the city! Breakfast is available from 8:00-11:30am on Saturdays & Sundays.

do you have a kid’s menu?

Yep! We have a small menu just for the kiddos. Don’t forget to snag a free sticker when ordering in-person!

are you a part of the snug?

We are a separate storefront right next door. However, during The Snug’s operating hours, you can order food to be delivered to your table via a QR code at your seat.

i’m going to an event at chase center past 6pm, will you be open?

We adjust our operating hours to be open until all event/game start times.